Shipping policy

Shipping Policy

Order Processing

  • Orders are processed within 48 hours after payment is confirmed.
  • We process orders 7 days a week, including weekends and holidays.
  • Once your order ships, you will receive a shipping confirmation email with tracking information.

Shipping Time

  • Processing Time: Within 48 hours
  • Estimated Delivery: 7–11 business days
  • Delivery times are estimates and may vary slightly due to weather, holidays, carrier delays, or other unforeseen circumstances.

Order Tracking

  • Tracking information will be provided once your order has shipped.
  • Please allow 1–3 business days for tracking information to update.

Shipping Address

  • Please make sure your shipping address is correct when placing your order.
  • If you need to change your address, contact us as soon as possible.
  • Once an order has shipped, the shipping address may not be changed.

Delayed or Lost Orders
If your package has not arrived within the estimated delivery timeframe, please contact our customer support team. We will assist you in checking the shipment status.

Thank you for shopping with us. 🐾